Getting the Most from Order Manager

The ShipRush Order Manager has several features to ease your operations:

Ship: Just select the order in the list, and press Ship. The ShipRush Shipping Form pops up and you are printing shipping labels!

Blank Form: This is for miscellaneous shipments that are not related to orders in the Order Manager. The blank form is, well, blank, meaning that the shipping address needs to be typed by hand (ack!). The shipment will be saved in the ShipRush Shipment list, but will not be linked to an Order. If an address is on the clipboard, it will be automatically pulled into ShipRush.

Open: This opens a detailed view of the order, including address, line items, shipments made (if it has already been shipped) and specific information from eBay and Paypal.

Print. Press the Print button to print a simple packing list to include with your shipment. If printed after processing the shipment it will include the tracking number.

Email. Just press the Email button to automatically send an email notifying the buyer of the item and shipment details.

Delete: This deletes the order from Order Manager. Note that if the order is still on the marketplace (such as eBay), it will be re-imported into Order Manager next time you refresh the Order Manager. A better option is usually to right click on the order and select Cancel. This moves the order into the Cancelled folder.

Refresh: Reads orders from all the configured marketplaces. Hotkey: Control-F5. This will import new sales into ShipRush and update existing sales (for example if the buyer has paid). To refresh a specific web store, right click on it in the tree on the left (or press F5 to refresh the current web store only).

Shipments: Shows a list of all shipments processed with ShipRush. From this list a shipment can be deleted (if the label will not be used), tracked, or reprinted.

Settings: These options can be triggered automatically if set appropriately in the Order Manager Settings area:

Additional options are available by right clicking on an order in the Order Manager:

• Export to Excel: Select one or more orders from the Order Manager list, and export them all to Excel, where you can print and manage sales.
  
   

• Open eBay Listing: Opens the listing at eBay.com

• Ship with Template: Allows you to select a template to use with the shipment

• Customize Columns: This lets you add and remove columns from the display. Drag a column from the list, as shown:
  
  
   

• Hint: To remove columns, drag them from the top of the list back on to the Customize list.

• eBay Hint: To display the eBay Selling Manager Order # (aka Record Number), drag the "External #" column onto the list.

 Next learn about Bulk Shipping

     or

Learn about Combined Shipping